Effective September 25, 2026
The Kroll Family Office, a practice of Jonathan & Rebecca, Ltd. Liability Co., sends and receives text messages at (980) 440-3994. This page describes that text messaging program, how to join it, and how to leave it.
What We Send
Messages are conversational or transactional and relate to a matter you are working on with us:
- Scheduling, confirming, and rescheduling appointments, deliveries, and service visits
- Replies to questions and requests you send us
- Billing, invoice, charge, and reimbursement questions
- Follow-ups on orders, warranty claims, and service requests
We do not send marketing or promotional messages through this program.
How to Opt In
- Text us at (980) 440-3994. Sending us a message is consent for us to reply about that matter.
- Give us your mobile number and ask us to text you, by phone, email, or in person. We record the date and method of your request.
- Text START to (980) 440-3994.
Where consent is collected on a form, it is shown next to an unchecked box with this language:
I agree to receive text messages from The Kroll Family Office at the mobile number provided. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. Consent is not a condition of purchase.
Consent to receive text messages is never required to do business with us.
Message Frequency and Cost
Message frequency varies with the matters you have open with us. Message and data rates may apply, according to your mobile carrier plan.
How to Opt Out
Reply STOP to any message. You will receive one final message confirming that you have been unsubscribed, and no further messages will be sent unless you opt in again.
Help
Reply HELP to any message for help, or email billing@krollfamily.us.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third party, except the messaging providers that deliver the messages. See our Privacy Policy.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Contact
The Kroll Family OfficeJonathan & Rebecca, Ltd. Liability Co.
20311 Chartwell Center Dr, #722
Cornelius NC 28031
billing@krollfamily.us